pdfFactory Support

Send button configuration

The Send button can now be configured to use different methods when sending PDF files by email.  In the Settings dialog, Email tab, the following options are available: – Outlook –…

Single page PDF

To create a PDF file for individual pages in the pdfFactory preview, use the PDF pages option in the Save As dialog box.  Type Alt-s to access the Save As…

Hiding the pdfFactory display

pdfFactory will create a single PDF file from multiple jobs that are printed to it.  In some cases, a separate PDF for each print job is wanted.  Hiding the pdfFactory…

Combine PDF issues

pdfFactory will combine multiple documents by right-clicking the files in a Windows folder and selecting “Send to pdfFactory”.  Recent versions of Adobe Reader no longer work with this command.

How do I run pdfFactory?

For instructions, click here.

Using Encryption

Security settings can be accessed from the Settings/Security menu command or by clicking on the Lock icon in the status bar when a secure PDF file is created. pdfFactory uses…

Using the Line note

This video shows how to use the Line note.

Paste PDF into existing email

pdfFactory has a “Send via email” button which will add a PDF to a new email. When you are using an email client such as Outlook, Eudora, Thunderbird or Notes,…

Slow operation or installation errors

Antivirus software can interfere with the operation of our software. Try disabling your antivirus software if you get errors during the installation process. If you are experiencing slow operation or…

Garbled output from Google Chrome

If you print from Google Chrome to pdfFactory and the result is blocky, unsearchable text, try using Ctrl-Shift-P from Chrome when printing.  This displays the system print dialog box instead…