Microsoft signed drivers
Our products include printer drivers that are signed by Microsoft which provides these advantages: 1. Security Protection Against Malware: Microsoft-signed drivers undergo security checks, reducing the risk of malicious code…
Temp directory location
Some configurations require changing the location of the TEMP directory. This can be done using the registry as follows: HKCU\SOFTWARE\FinePrint Software\FinePrint* or HKCU\SOFTWARE\FinePrint Software\pdfFactory* Note: This option is available in…
Removing the desktop icon
The desktop icon option can be turned off. The setting is in the Windows Printers and Faxes control panel. Find the pdfFactory or FinePrint printer and open the Printing Preferences….
Retrieve license code
Use the form below to display your license code(s) and have them sent to you at your registered email address. If you still have questions, send us a message.
Tax exempt ordering
USA tax exempt entities can order normally and then ask for a tax refund by supplying the tax exempt certificate. Submit certificates here. EU countries and enter a VAT…
Download old versions
Download files contain 32 and 64 bit versions of server and workstation unless otherwise noted. FinePrint 11 download FinePrint 10 download FinePrint 9 download FinePrint 8
Subscription plan
Our software is sold as a subscription which includes priority Technical support and upgrades. The credit card used to purchase the product will be billed annually. You can cancel subscriptions…
Upgrade Information
Minor upgrades have the same version number as the product you are using. For example, if you are a registered user of FinePrint 12.x or pdfFactory 9.x, any new 9.x…
Purchase old versions
Previous versions are no longer available for purchase. Purchase subscriptions and contact support to get downgrade license codes. Download Old Versions
Vendor information
All purchases are handled via our online reseller, Fastspring. Below is their detailed vendor information. BRIGHTMARKET, LLC DBA FASTSPRING Office and Remittance Address: 801 Garden St, Suite 201, SANTA BARBARA,…