Removing the desktop icon

The desktop icon option can be turned off. The setting is in the Windows Printers and Faxes control panel. Find the pdfFactory or FinePrint printer and open the Printing Preferences….

Retrieve license code

Use the form below to display your license code(s) and have them sent to you at your registered email address. If you still have questions, send us a message.

Tax exempt ordering

USA tax exempt entities can order normally and then ask for a tax refund by supplying the tax exempt certificate.  Submit certificates here.  EU countries and enter a VAT…

Download old versions

Download files contain 32 and 64 bit versions of server and workstation unless otherwise noted. FinePrint 10 download FinePrint 9 download FinePrint 8 download FinePrint 7

Maintenance plan

Free technical support and minor upgrades included with your purchase.  We offer optional an maintenance subscription for an additional 20% of the purchase price which covers the cost of major…

Upgrade Information

Minor upgrades have the same version number as the product you are using. For example, if you are a registered user of FinePrint 9.x or pdfFactory 6.x, any new 9.x…

Purchase old versions

FinePrint 10 and later: purchase latest version pdfFactory 7 and later: purchase latest version pdfFactory Pro 7 and later: purchase latest version FinePrint 9 FinePrint…

Vendor information

All purchases are handled via our online reseller, Fastspring.  Below is their detailed vendor information. BRIGHTMARKET, LLC DBA FASTSPRING Office and Remittance Address: 801 Garden St, Suite 201, SANTA BARBARA,…

Using thumbnail mode

This video shows how to get the most out of the thumnail mode.

Customize display options

All of our products can be customized. Check out this video to find out how.