pdfFactory Support

PDF/A Archiving (Pro only)

We have added PDF/A support to pdfFactory Pro. This means that if you specify PDF/A-1b when you use pdfFactory Pro (it is in the Settings tab under PDF Level), your…

Changing the master password

When encrypting documents, pdfFactory uses a random 32 character master password for each document.  To set your own master password, select the “Show Master password” option in the Settings dialog…

MAPI Issues with web-based email

The pdfFactory Send button uses MAPI to interface to client-based MAPI email clients such as Outlook and Thunderbird.  If you are using gMail, Yahoo mail, Outlook 365, AOL or other…

Keyboard shortcuts

Ctrl p  Print Ctrl s  save Ctrl e  send using email Ctrl +  zoom in Ctrl –  zoom out Ctrl 0  (zero)  zoom to fit page Ctrl Alt Shift 0…

URL links

Embedded URLs such as those contained in links like “click here” are not sent to printers when documents are printed.  This means that pdfFactory has no way to retain them…

Apply initial settings

You can create an installation process that includes the registration code or other settings by using an ini file. Unzip the downloaded .exe file into a directory using winzip or…

Using links

pdfFactory will create a clickable link for any fully spelled out URL it encounters when processing a document.  It will not create embedded links for text such as “click here”….

Clearing the title

If the PDF title does not change from one pdfFactory session to the next, it can be cleared by right-clicking the pdfFactory icon in the Windows printers folder, selecting Printing…

How can I improve graphic quality?

Try turning off the image downsampling and JPEG compression in the Graphics tab in the pdfFactory Printing Preferences from the Windows Printers/Faxes folder.

Outlook 365 issues

When installing Outlook 365 on a computer that previously had Outlook 2010, the following error can occur: MAPISendMail: Failed to submit message. Attachments to the message exceeded the size limit…