Complete reinstall
In order to reinstall the products as though for the first time, follow these steps: 1. Delete my documents/pdf files/fp*.ini (pdfFactory) or my documents/fineprint files/fp*.ini (FinePrint) 2. Uninstall the product…
Delete printer
FinePrint and pdfFactory Pro allow the creation of multiple printers. To delete a printer, go to the Start menu, Devices and Printers folder. Right-click the printer to get to the…
What do I do if my computer crashed and I need a new copy of the software?
Download your software again and use the registration code you already have to unlock it on the new computer. If you do not have your registration code, send us…
Now that I paid for the software, how do I download it?
If you have already downloaded the trial version, just enter your registration code to unlock it. If you have not downloaded yet, download a trial version at our home…
How do I use a purchase order?
To use a purchase order fill out the online order form at our web site and select the purchase order option. Enter your PO number and follow the prompts. The…
Available Languages
All software versions are multilingual. The languages that can be selected at install time are: Chinese – Simplified Chinese – Traditional Czech Dutch Danish English German Italian French Portuguese Polish…
Can I use the software on my laptop and my desktop without purchasing again?
Yes, you can. The license allows you to use the software on multiple computers as long as they are not simultaneously used.
Why didn’t I get my registration code after I purchased?
When you purchase you should get a confirmation email with a registration code to unlock your trial copy. If you did not, please email us with your order number…
Do you have versions for Mac?
Our software will run on MacOS on M1 using Parallels or VMWare.
AirPrint
FinePrint and pdfFactory can be accessed from any iOS5 device. Make sure that the printer is shared and it should work with AirPrint. Share the printer by right-clicking the icon…