Server Edition Support

Entering the license code

From an admin session on the server, open the Printers folder and access the Printing Preferences for the installed product. The license code can be entered into the Licensing tab….

License management

SE provides license management and monitoring to ensure compliance with internal standards. The Licensing tab contains the license management tools and is accessible to any logged in user with administrative…

Server edition licensing

Elements of Server Edition Licensing: A license must be purchased for each user that accesses Server Edition (SE) through the network. The licensing is not concurrent. A single user may…

System Requirements

Server requirements: Windows 2012 Server, 2008 Server, 2003 Server Microsoft Networking with printer sharing Terminal Server and Citrix MetaFrame are fully supported in both desktop and single application sessions Client…

Server Installation Details

To install on a server: download the SE executable file to your Windows server launch the executable file to begin the installation. Admin access to the server is required. Note:…

Client installation details

Once SE is installed on the server, clients may install the SE printer using the Add Printer Wizard on the client computer. Terminal Server clients will automatically be able to…

Laptop installation

An SE client installation can be converted to a standalone version that does not require a network connection to operate. To convert an installed SE product from network to local,…

Setup on multiple servers

Do the following: 1. Install SE on all servers. 2. On any of the servers upon which SE is installed, access the Licensing tab in the Printing Preferences in the…

Changing user settings

From an ADMIN session on the server, access Printing Preferences, Preview tab, Settings menu and proceed to the dialog box containing the desired settings. When OK is clicked, confirm via…

Changing client language

Server Edition chooses the client language setting based on the language version of Windows installed on the client. If a different language is required, use this registry setting. HKCU\Software\FinePrint Software\FinePrint7…

Program And Data File Directory Locations

On a 2000/XP/Vista/7 client, program files are located in: \windows\SYSTEM32 \windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3 \windows\SYSTEM32\SPOOL\DRIVERS\x64\3 On a 2003, 2008, or Vista server, program files are located in: \windows\SYSTEM32 \windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3 \windows\SYSTEM32\SPOOL\DRIVERS\x64\3 Letterhead files are…

Command line installation

In cases where automated installation is required such as MSI scripts or other batch tools, it is possible to use the setup.exe program instead of the normal interactive installer.  Initial…

Disabling customize options

To remove the Customize options in the toolbar and Layout tab (FinePrint only), use these registry settings: HKCU\Software\FinePrint Software\FinePrint7\CustomSettings\ClientsCanCustomize (REG_DWORD) HKCU\Software\FinePrint Software\pdfFactory4\CustomSettings\ClientsCanCustomize (REG_DWORD) 1 = show the Customize command 0…

Customize User Interface

In FinePrint, the Layout tab can be customized by right-clicking it and selecting “Customize”. Both pdfFactory and FinePrint user interface elements can be customized in the Settings dialog box Customize…

Major upgrade migration

Installing minor SE upgrades is a simple matter of installing the new version on the server/servers.  All clients will automatically be upgraded.  Major upgrades can coexist so it is possible…

Registry usage

SE creates the following registry keys on both the server and client machines: HKLM\Software\Microsoft\Windows\CurrentVersion\AppPaths HKLM\Software\Microsoft\Windows\CurrentVersion\Run used by the SE Dispatcher HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall used by Control Panel Add/Remove Programs HKLM\Software\FinePrint Software\<product name>…

Fixing AddMonitor failed error

This error can happen when trying to create a local client using the “create new printer” option in the Settings menu. Here is a solution: Close Windows Firewall. Set UAC…

Interactive Services Detection problem

This issue has been resolved in FinePrint 7.02 SE and pdfFactory/Pro 4.62 SE.

Cluster server installation

It is possible to install SE in a clustered environment.  We do not officially support this use.  Here are instructions that have worked for our customers. FinePrint Server Edition  5.x…