In some cases, the usual uninstaller process does not work. In this case you can use the manual uninstall method which will remove all traces of the program except the files stored in My Documents. Follow these steps to do a manual uninstall:
1.Use Winzip or other zip tool to unzip the downloaded .exe file into a temp directory.
2. From a DOS command window go to the temp directory and run “setup /uninstall” without the quotes.
This will complete the uninstall process.