Complete reinstall

In order to reinstall the products as though for the first time, follow these steps:

1.  Delete my documents/pdf files/fp*.ini (pdfFactory) or my documents/fineprint files/fp*.ini (FinePrint)

2.  Uninstall the product from either the Control Panel or from the Uninstall option in the program group in the Start menu

3.  Reinstall the product